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GDPR

What is GDPR?

Last modified: February 23, 2020

Cloudways

GDPR is an EU legislation that determines the collection, storage and use of data of users from EU countries. While this law is specific to the EU, any organization across the world, that has users from the EU, needs to follows the rules as it allows for prosecution of website owners outside of the trading bloc.

The GDPR regulations split the requirements of the data protection into three areas: collection, storage and use.

Collection

Firstly, websites should only collect information that they require for the efficient delivery of their service/products. Therefore, if you don’t need to collect the user’s email address or telephone number you shouldn’t collect this information.

In addition, you need to inform users of the website that you are installing cookies on their computer and that you collect data. You should direct customers to your website’s privacy policy. This can be done via a banner at the top or bottom of the page which can be displayed thanks to WordPress GDPR plugins. These plugins can also hide the banner when a user is not from the EU.

Storage

Businesses should ensure that all data collected is stored in a secure way that is safe from unauthorized access. If there is a breach in the security and storage of the company’s data, then customers need to be informed within a reasonable time.

Users also have the right to request that information be deleted. This should be done in a timely manner.

Use

Data should be used only for the purposes that have been laid out in the Privacy Policy and Terms and Conditions of your website. When data is used for other reasons, then the company is in breach of GDPR.

The use of data should also be associated with normal processes of delivering services or products to customers. This might include delivering marketing materials. However, the customer must know that their data was taken for this purpose.

It should be noted that any tracking systems used, like Google Analytics and Facebook Pixels are covered by GDPR and these should be included within your Privacy Policy.

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