Support System WordPress Plugins

14 Best Support System WordPress Plugins Compared - 2024

Last modified: October 2, 2023


WordPress plugins are a very important and immense part of what the WordPress world is and all it has to offer its users. And WordPress prides itself on being simple and easy to use so anyone who is interested in building their own site will be able to have all of the tools they need to create their site without usually needing to know any code. WordPress has different kinds of plugins for almost anything your site could possibly want or need. They will allow you to have more elements, tools and features on your WordPress site instead of relying only on the features and elements of the WordPress theme you choose. For example, if you have a blog but want to translate it into another language, you should use the WPML plugin which will allow you to translate your site into almost any language you want, or maybe you want more security for your site, well there are plugins for that too, the list is endless. This article is about Support System WordPress plugins to use on your WP site so you can do things like have better customer service on your site.

Support System WordPress Plugins Make Your Site More Customer Friendly and Organized

Now you may be wondering what exactly these plugins in our post today are for and what they do. Well each of the support system WordPress plugins in this post are a little different but they all have similar goals and end results which is to help you have better customer support and other similar things on your WordPress site. So let’s get right down to it and check out these plugins so you can see all of their different features and tools and decide which is the right one for you and your site.

# Name Image
Fluent Support
Fluent Support
More Info
Support Ticket Management System-Manage Your Tickets
Support Ticket Management System for WordPress
More Info
Awesome Support-Free Help Desk Plugin
Awesome Support – WordPress HelpDesk & Support Plugin
More Info
Catchers Helpdesk and Ticket System-Give your Customers Support
Catchers Helpdesk and Ticket System - WordPress plugin for customer support
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Fast-Support Ticket Plugin
FAST - WordPress Support Ticket Plugin
More Info
Support Board-Responsive Plugin
Support Board - Chat And Help Desk | Support & Chat
More Info
7 - Free Live Chat Plugin For WordPress -  Free Live Chat Plugin For WordPress
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Bookme-Appointment Booking/Scheduling Plugin
Bookme - WordPress Appointment Booking and Scheduling Plugin
More Info
TotalDesk-All In One Help Desk Plugin
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
More Info
WooCommerce Support System-Support for Your eCommerce
WooCommerce Support System-Support for Your eCommerce
More Info
AIO Support Center-Responsive Plugin
AIO Support Center - WordPress Ticketing System
Not Available
SugarCRM and SuiteCRM Customer Portal- WP Customer Support Plugin
SugarCRM and SuiteCRM Customer Portal for WordPress
Not Available
Pathstyle Menu-WP menu navigation system
PathStyle Menu - WordPress navigation menu system with customizable icons and multi-level support
Not Available
Quack Chat-Easily Chat with Users
Quack Chat Live Help Support System for WordPress
Not Available
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Fluent Support

Fluent Support

Fluent Support is a fast-loading and easy-to-use helpdesk system. But easy doesn’t mean a basic system. It is jam-packed with the most advanced features you can think of for an ideal support setup.

Fluent Support can automate many repetitive tasks, such as automatically assigning support agents and setting ticket priorities as per customer segmentation. It can also send automated replies to specific conditions that you set and trigger manually or automatically.

If that’s already impressed you, then hold my coffee mug. Because it has more. Fluent Support gives you a ticket inbox on steroids. You get multiple filtering options, including an advanced conditional filtering feature.

On top of that, Fluent Support gives you the power to improve your support team’s performance. Not just by the advanced feature but also by generating in-depth reports.

The team behind Fluent Support is committed to providing the best support. That’s why 6,000+ businesses trust Fluent Support for their support team.

So, you should definitely give it a try.

Key features of Fluent Support

  • Automatic agent assignment
  • Instant loading with superfast SPA
  • Automated reply and automated workflow
  • 20+ integrations
  • Private note-taking for agents
  • 500+ Email piping
  • Email CC/BCC for tickets
  • Advanced conditional filtering
  • Custom field
  • Priority support
  • Unlimited tickets

Awesome Support-Free Help Desk Plugin

Awesome Support – WordPress HelpDesk & Support Plugin

And we have reached the end of our support system WordPress plugins list with a great plugin, Awesome Support. This is the first free plugin on our list and it is the “only help desk and support ticketing plugin that can match the feature set of an SAAS solution such as Zendesk or Helpscout”. It is super easy to get this plugin up and running.

All you will have to do is install it and activate it and then answer a few questions in the startup wizard. There are custom fields so you can create your own fields on your ticket forms. There is WooCommerce integration as well so all of your eCommerce type needs can be met.

Other Features of the Awesome Support WordPress Plugin Are:

  • Gutenberg aware
  • GDPR ready
  • WordPress UI
  • Sorting and filtering
  • Multiple departments
  • Email notifications

And for even more info about Awesome Support check out this video!

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Final Thoughts

So now that you have seen some great options for support system WordPress plugins did you find one that will fulfill your needs? No need to jump into anything, take some time, think about what it is you want to accomplish by having one of these kinds of plugins and decide which one has the features you really need.

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